About IC Bellagio 2017-08-16T21:33:24+00:00

About IC Bellagio

IC BELLAGIO

The Art of Travel in Italy

Whether you are a travel advisor crafting an Italian trip for clients or a private traveler dreaming the Italian dream, IC Bellagio is committed to exceeding your expectations. Our sole focus is Italy and our passion for the country we are proud to call home is – we hope! – infectious. The first step in any journey we plan is a conversation: we want to make sure we understand exactly what you are looking for, whether you are a solo traveler, a multigenerational family, a honeymoon couple or anything in between. Then we use our insider insight to hand-select the perfect properties, expert guides, trusted drivers and unique experiences from our carefully-vetted roster and create a custom itinerary that makes your dream trip of Italy a reality.

In 1999, Andrea Grisdale founded Italian Connection Bellagio, using her experience in the travel industry to create tailor-made Italian experiences for discerning clients. Now, after more than fifteen years in the business, IC Bellagio has become Italy’s premiere destination management company, winning award after award from such prestigious organizations as Conde Nast, Wendy Perrin and Travel + Leisure.

Why choose IC Bellagio?

We’re Good Listeners

Enough about us, let’s talk about you! Describe for us your dream tour of Italy; give us your pet peeves and your must-haves. The more we know about you, the better the chance we can exceed your expectations. Our goal is not to squeeze you into a bog-standard, off-the-rack solution – we tailor-make every itinerary to fit all your curves and edges.

We Get It

You want to work with someone who gets it – a true professional with the deep insight that comes with longstanding experience in the industry. We create individual itineraries for more than 3,000 clients every year. Their valuable feedback coupled with our regular on-site visits and personal relationships with suppliers across Italy mean we really know what will work for you.

No-stress Planning

We pride ourselves on communication that is straightforward, precise and efficient. Right from the word go, we want you to feel confident in our professionalism and inspired by our enthusiasm. You can expect quick, clear responses to your queries and the kind of on-the-ground, real-time service that comes from working from inside Italy.

The Complete Package

Not only will we provide you with a comprehensive itinerary before you leave home, but we also have a selection of in-depth, up-to-date information packs on Italy, Wine, Food, Restaurants and Family-friendly Activities to complete your package.

Around-the-clock Customer Care

If there is one thing that sets IC Bellagio apart from the crowd, it is our Guest Ambassador service. With your personal Guest Ambassador on direct dial, you have 24/7 access to a real human being who speaks your language and has the skills to handle anything that comes up during your stay. They provide that extra special touch, calling you to welcome you to Italy and checking in with you during your trip. And if you need to modify your itinerary, deal with an emergency or just find a sympathetic ear, your Guest Ambassador is always just a phone call away.

The Best of the Best

We invest a lot of energy, passion and expertise into seeking out unique experiences for our clients. That means we only sell destinations and activities that actually live up to the hype. And our guides and drivers are trusted partners we have worked with for many years. They are as enthusiastic as we are about offering creative, unusual and entertaining experiences throughout Italy, and we can vouch for their professionalism.

The Debrief

We measure the success of our tours on the feedback from our clients. We look forward to receiving your considered comments, making sure to follow up on every detail of your trip – both the good and the bad. With your help, we will succeed in not only maintaining our standards, but pushing ourselves to reach even higher.

“Our goal has always been to become the best destination specialists to travel with AND the best company to work for – that applies to our in-house staff as well as the hoteliers, restaurateurs, guides, drivers and travel advisors we work with. When we get those relationships right, it will ultimately benefit our clients as well.”

Andrea Grisdale

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